Disability & Aging and Community Resources & Links by Region

Choose a region below to find resources and links. You will find information for each region about:

  • Disability & Aging services
  • Disability Organizations
  • Advocacy
  • Health Care
  • Dental Care
  • Therapy Providers
  • Community Service Organizations
  • Community Engagement

AAA Participant Direction is always looking for local, community resources for community support and community engagement for Mi Via participants, such as non-profit groups that help people in the community, arts organizations, volunteer opportunities, groups with a cause, etc. Please let us know about a community resource that you have found helpful, and we might add it to our list of resources.

Resources & Links

Here is a list of resources and links that you will find helpful as a Mi Via participant. For additional information about resources or help finding a resource, call or email your AAA Participant Direction consultant (click here for contact information) or the AAA Participant Direction office at 505-508-5524; email: office@aaaparticipantdirection.com

Mi Via Resources & Links

Visit this page for information about all of the Mi Via forms and newsletters

Mi Via Web Site:


The Mi Via web site has information about the Mi Via program and forms for Mi Via participants. There are publications with information that is important to participants, such as the Mi Via Service Standards and regulations, Mi Via service descriptions, Mi Via range of rates and much more. Find contact information for Xerox (Financial Management Agency), Molina (3rd party assessor), Mi Via Consultant Agencies and state Mi Via program staff. Visit the site often for updates and information you need.

Molina Health Care – Third Party Assessor (TPA) for Mi Via


Visit this web site for information about the Molina TPA, including the forms used to determine Level of Care. The TPA determines medical eligibility for the Mi Via participants, and approves the Service and Support Plan and budget. There are other useful links on this site.
Molina TPA Contact Information:
ATTN: Mi Via
PO BOX 3909
Albuquerque, NM 87190
Phone: (505) 348-0311 or (866) 916-3250
Fax: (866) 553-9286 or (866) 553-9272

Xerox – the Financial Management Agency (FMA)

The FMA makes payment to employees for services rendered to the Mi Via participant. The FMA processes employee timesheets or invoices, and bills Medicaid for services and goods approved on the Service and Support Plan.

Contact Information:
1720-A Randolph Road SE, ABQ
P. O. Box 27460
Albuquerque, NM 87125-7460
Phone: 1-866-916-0310 or 505-924-2010
Fax: 1-866-302-6787
Email: mi.via@xerox.com

Developmental Disabilities Support Division (DDSD), Department of Health


This state agency manages the Mi Via program for participants with developmental disabilities, HIV/AIDS or who are medically fragile.

Contact Information:
Andrew Conticelli, Mi Via Program Manager
Phone: 505-795-5772
Fax: (505) 841-6523

Medical Assistance Division, Human Services Department


This state agency manages the Mi Via program for participants who are elderly or have disabilities.

Contact Information:
Orlando Vasquez, Mi Via Program Manager
Phone: (505) 827-6264
Fax: (505) 827-7277

AAA Participant Direction Resources & Links

Go to this page for all AAAPD information for participants; newsletters; information packets and forms.

New Mexico Resource Directories

Here are links to the two best on-line resource directories for disability and aging related information for New Mexicans:

New Mexico Social Service Resource Directory


This on-line directory provides information for disabled and aging New Mexicans about how to access information to such services as health care, transportation, assisted living, independent living centers, legal assistance, or home-delivered meals, assistive technology, attendant care, managing chronic conditions, Medicare, Medicaid – to name but a few of the topics covered.

Center for Development & Disability Information Network


The Center for Development and Disability (CDD) Information Network provides library services, as well as connections to community resources. The Information Network offers a wide array of disability related materials and services for individuals with disabilities, families, healthcare professionals, school personnel, advocates, case managers, and others.

Here is a link to a community resources directory sponsored by United Way.

211 Information & Referral Search


2-1-1 provides free and confidential information and referral. Call 2-1-1 for help with food, housing, employment, health care, counseling and more. Or click on the link above and identify your community to find local resources on-line.

State Disability & Aging Resources & Links

New Mexico State Agencies and Departments

Aging & Disability Resource Center


The Aging & Disability Resource Center (ADRC) has a variety of information for seniors and people with disability. Call the ADRC to get on the waiting list for Home & Community Based Service waivers, including Mi Via.

Contact Information:
Toll-Free: 800-432-2080, TTY: 505-476-4937, or FAX: 505-476-4710

Adult Protective Services


Report abuse, neglect or exploitation.

Child Protective Services


Report abuse and neglect:

Ticket To Work


Ticket To Work is a vocational program provided through the Social Security Administration for recipients of Social Security Disability Insurance (SSDi) and Supplemental Security Income (SSI). Go to this web site and click on the map of the United States, then click on the state of New Mexico to find Ticket To Work providers (called Employment Networks) in New Mexico.

State Disability & Advocacy Organizations:

Disability Rights New Mexico


This is the protection and advocacy organization for people with disabilities in New Mexico.

The Arc New Mexico


Provides advocacy for people with Intellectual and Developmental Disabilities.

National Resources & Links about self-determination,
person-centered planning and community-building:

Information about national/international organizations and resources that are involved in self-directed services, person-centered planning and community inclusion.

Centre for Inclusion


Provides resources and training about person-centered planning, inclusion, community building and much more.

National Participant Network


The National Participant Network (NPN) includes people of all ages with disabilities (and their representatives) who participate or plan to participant in self-direction programs to support living in the community. We aim to strengthen the local, state and national participant voice for participant direction. We are associated with the National Resource Center for Participant-Directed Services

National Resource Center for Participant-Directed Services


The National Resource Center for Participant-Directed Services (NRCPDS) assists states, agencies and organizations in offering participant-directed services to people with disabilities. Our mission is to infuse participant-directed options in all home and community-based services (waiver programs). We provide national leadership, technical assistance, training, education and research that improve the lives of people of all ages with disabilities.

The Arc


This is the national chapter of The Arc, an advocacy organization for people with intellectual and developmental disabilities.

The Center for Self-Determination


The Center for Self-Determination is a non-profit organization, established in 2000, operating as the primary clearinghouse, training and technical assistance source on Self-Determination in the United States and other countries. The Center is devoted to working within the public and private sector to move power and authority over resources directly to individuals with disabilities, families and allies.

U.S. Citizenship & Immigration Service


Information for employers and employees about verifying that an employee is legal to work in the United States.

Training & Events

Visit our on-line community events section to find out about regional, state and national training opportunities, conferences, meetings and other events of interest to Mi Via participants.